FAQ's

How do I find out more about CHS’ hospitals, nursing homes and other services?

What are my options for continuing care (nursing home, home care, assisted living, etc.) services?

What is the difference between hospice and palliative care?

What types of services are available for children or adults who are developmentally disabled, autistic and/or require mental health services?

Question

How do I find out more about CHS’ hospitals, nursing homes and other services?

Answer

To learn more about CHS affiliates, please visit our Locations page for a complete list of CHS members’ phone numbers, addresses and websites.

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Question

What are my options for continuing care (nursing home, home care, assisted living, etc.) services?

Answer

Many of us will need to find long-term care for a family member, a loved one, or even ourselves. There are a myriad of options from home care to assisted living facilities to nursing homes. Several factors such as physical and mental health and your financial situation must be considered when determining the most appropriate option. Below are basic long-term care options that can help guide your search.

Home Care

Home Care is the service of nurses, therapists, social workers and support services, under the guidance of your physician, in the comfort of your own home where you can be surrounded by the love and support of your family and friends. Home Care allows you to live independently in your own home, or in the home of a family member, and have access to outside supportive care and assistance when you need it. Home Care services are normally provided by Certified Home Care Agencies, Licensed Agencies or agencies that can provide specialized services or products.

Please visit us at: http://catholichomecare.chsli.org/

  • Catholic Home Care is a not for profit, Joint Commission Accredited agency that has a continuum of care that can meet all of your home care needs. If you are interested in finding out if you are eligible, just call 631-940-3350. Intake staff will be happy to answer any of your questions. Catholic Home Care accepts Medicare, Medicaid and most private insurances. We also provide free care for patients who do not have insurance, and sliding scale fees based on patients’ income. If you are not eligible for Certified Home Care, we will give you information on agencies that might be able to meet your needs. Catholic Home Care services all denominations.
  • CHS Home Support Services is a subsidiary of Catholic Home Care and serves thousands of patients monthly with home medical equipment, respiratory therapy services and home infusion therapies in the communities of Long Island, NY. If you are in need of these services, Customer Service staff will assist you in obtaining them at (631) 940-3350. For more information please go to: chshomesupportservices.chsli.org/index.html

Nursing homes

Nursing homes are facilities that provide 24-hour room and board and health care services, including basic and skilled nursing care, rehabilitation, and a full range of other therapies, treatments, and programs. Prior to an applicant’s consideration for admission, a New York State assessment form (PRI and Screen) must be completed by a registered nurse. The PRI/Screen determines the level of care and type of facility needed. These forms are reviewed by the nursing homes to determine eligibility for care and review availability of an appropriate bed. To begin the admission process, if your loved one is currently in:

  • A hospital – the hospital discharge planner can fax the PRI and Screen to nursing home Admissions offices for evaluation.
  • Home – a PRI and Screen may be completed by a home care/visiting nurse and faxed to a nursing home’s Admissions Office.
  • Another nursing home – you may request that the social work department fax the PRI and Screen to another nursing home’s Admissions Office.

Catholic Health Services of Long Island has three nursing homes in its system:

  • Our Lady of Consolation Nursing & Rehabilitative Care Center is a faith-based 450-bed facility located in view of the Great South Bay in West Islip, New York, and offers a comprehensive index of services and programs geared to both adults and geriatric patients. Skilled nursing care at Our Lady of Consolation includes geriatric care, rehabilitative care, dementia disease care and medically complex care. In addition, Our Lady of Consolation offers a Long Term Home Health Care Program, which provides a coordinated plan of health care and supportive services to disabled and chronically ill individuals choosing to reside in their own homes in the community. Out Lady of Consolation offers pastoral care services to residents of all dominations, in addition to Hospice care services to terminally ill patients. For more information please call 631-587-1600 or visit us at: olc.chsli.org
  • Good Samaritan Nursing Home is located at 101 Elm Street in Sayville, one block from the Great South Bay. The 100-bed facility has been part of Good Samaritan since 1980. The residents of the Nursing Home are a medically complex population requiring the full-time care only a skilled nursing facility can provide. For more information please call 631-244-2400 or visit us at: goodsamaritan.chsli.org/nh/
  • St. Catherine of Siena Nursing Home is located in Smithtown, NY and is the long-term care facility of choice in northwestern Suffolk County. The 240-beds are divided into 120 for long-term care for the senior and chronically ill, 40 beds for residents challenged by Alzheimer’s Disease and related disorders, and 80 beds for sub-acute care including orthopedic and medical rehabilitation. The program offers pastoral care for residents of all faiths and partners with Good Shepherd Hospice to offer terminally ill residents palliative care. Please call 631-862-3960 or visit us at: stcatherines.chsli.org/sienanursinghome

Hospice Care

Hospice Care provides emotional, medical and spiritual support for people who are terminally ill. The goal of the care is to help people who are dying have peace, comfort and dignity. The focus of care is on symptom management rather than curing the disease. The caregivers try to control pain and other symptoms so a person can remain as alert and comfortable as possible. Hospice helps families cope with the care of their ill family member and acts as an advocate during this time of illness. Usually, a hospice patient is expected to live 6 months or less. Hospice care can take place at home, at a hospice center, in a hospital or in a skilled nursing facility.

Good Shepherd Hospice is a non-profit organization that was created in 2001 with the merger of Good Samaritan, St. Charles and Mercy Hospices and represents a combined thirty years of experience serving the community. Its mission is to expand and enhance healthcare at the end-of-life for all individuals and their families living throughout Long Island, while educating the community on the philosophy and concept of hospice services. Currently the staff and volunteers are caring for up to 400 patients and their families each day. Please call 631-465-6363 or visit: goodshepherdhospice.chsli.org/index.html for more information.

Assisted Living Communities

These communities typically offer residents their own room or apartment and help them with activities such as bathing, dressing, and taking medicines. Residents typically pay a monthly rent and additional charges for some services. Not all assisted living communities offer the same services, so be sure to find out if what they offer meets your needs.

Community Services

Community resources can include adult day care, meal programs, senior centers, and transportation and shopping assistance. Some services may be free or low cost to people with limited incomes.

CHS’ Maryhaven Center of Hope is one of the largest and most innovative multi-service agencies on Long Island and its vision is to improve, enrich and respect the lives of people with special needs. The Center is committed to providing a continuum of care and creating opportunities and delivering quality services throughout life’s journey. Maryhaven operates several programs for adults over the age of 18, including a residential program, vocational rehabilitation and production programs, day habilitation programs, and mental health treatment and rehabilitation programs. There are over 250 adults in our residential program and 677 adults in our day programs. For more information please call 631-474-4120 or visit us at maryhaven.chsli.org.

Community Services

These communities, called CCRCs, offer more than one type of housing, and people can get different types of care as their needs change. Individual homes or apartments are available for people who don't need health care or other special services. Assisted living and nursing homes are available when more care is needed.

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Question

What is the difference between hospice and palliative care?

Answer

Hospice Care

Hospice Care provides emotional, medical and spiritual support for people who are terminally ill. The goal of the care is to help people who are dying have peace, comfort and dignity. The focus of care is on symptom management rather than curing the disease. The caregivers try to control pain and other symptoms so a person can remain as alert and comfortable as possible. Hospice helps families cope with the care of their ill family member and acts as an advocate during this time of illness. Usually, a hospice patient is expected to live 6 months or less. Hospice care can take place at home, at a hospice center, in a hospital or in a skilled nursing facility.

Palliative Care

Serious illnesses can cause physical symptoms, such as pain, nausea or fatigue. You may also have psychological symptoms like depression or anxiety. The treatments for your disease may cause symptoms or side effects. Palliative care relieves symptoms without curing your disease. It is not dependent on prognosis and can be delivered at the same time as treatment that is meant to cure you. Palliative care customizes treatment to meet the individual needs of each patient.

Hospice care, care at the end of life, always includes palliative care. But you may receive palliative care at any stage of a disease. The goal is to make you comfortable and improve your quality of life.

Source:
http://www.nlm.nih.gov/medlineplus/palliativecare.html

http://www.getpalliativecare.org/whatis

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Question

What types of services are available for children or adults who are developmentally disabled, autistic and/or require mental health services?

Answer

CHSLI’s Maryhaven Center of Hope is one of the largest and most innovative multi-service agencies on Long Island and its vision is to improve, enrich and respect the lives of people with special needs. Maryhaven promotes each person’s highest potential by encouraging all aspects of growth. The Center is committed to providing a continuum of care and creating opportunities and delivering quality services throughout life’s journey. The special needs population is referred to Maryhaven from all over New York State, and currently range in age from 8 to 82. Below are program offerings:

  • Services for Children - Maryhaven operates a school and residential facility at its main campus in Port Jefferson. Small classes, staffed by certified teachers and paraprofessionals, enable students to meet the carefully structured goals of their individualized educational plans. Over 100 students reside on the Maryhaven main campus in Port Jefferson.
  • The Teen Treatment Program - This program works with adolescents between the ages of 12-17, who are challenged with substance abuse, and their families to provide education, prevention, intervention and treatment.
  • Services for Adults - Maryhaven operates several programs for adults over the age of 18, including a residential program, vocational rehabilitation and production programs, day habilitation programs, and mental health treatment and rehabilitation programs. There are over 250 adults in our residential program and 677 adults in our day programs.
  • Weekend Recreational Respite - Families and caregivers of individuals with special needs face a multitude of challenges, including social isolation and increased stress in balancing the needs of other family members. This program affords opportunities of therapeutic recreational experiences for the individual while providing respite for the caregiver and their family.
  • Service Coordination - This service assists individuals with Developmental and Psychiatric Disabilities and their families to have access to the services to improve their daily life. Through a person-centered approach, the program will help the individual develop the ability to advocate on their own thus empowering them to become more independent. Currently there are 375 participants in the program.
  • Affordable Senior Housing - Wisdom Gardens is a first of its kind housing initiative, aimed at providing affordable housing to both senior citizens and individuals with developmental disabilities. The complex, located on Terryville Road in Port Jefferson Station, includes 40 affordable senior housing apartments, with six apartments reserved for developmentally disabled individuals, and a community center to serve the residents.
  • Transportation Services - Maryhaven operates its own transportation system providing transportation for 1,100 individuals. Maryhaven’s Transportation Center has a full-service maintenance garage and refueling station. In addition, we provide fueling services for Catholic Health Services (CHS) vehicles. Maryhaven owns a fleet of 224 vans and buses.For more information please call 631-474-4120 or visit us at http://maryhaven.chsli.org/index.html

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Access to Care

Find out how to access care at Catholic Health Services and in the community, and find answers to your frequently asked questions.