Catholic Health Services is a mission-driven system of hospitals, continuing care facilities, home care and hospice services with more than 17,000 dedicated health care professionals working together to improve the quality of healthcare across Long Island.
Our Catholic tradition has become synonymous with compassionate, patient-centered care, but it also includes a passionate commitment to continuous improvement in every aspect of our entire health care system.
Some of our most recent and significant improvement efforts include:
Six Sigma Training – originally developed as a quality strategy for manufacturing, this powerful performance improvement methodology is already showing significant results in improving stroke care, reducing heart failure readmissions, improving pain management and reducing noise levels on patient care units throughout the entire CHS system.
CRM for Obstetrics Safety – originally developed by NASA to improve flight safety, the practice of Crew Resource Management (CRM) has been instituted throughout the CHS system’s maternity departments. The dramatic results (30 percent reduction in frequency and severity of adverse events; 60 percent reduction in unexpected Neonatal Intensive Care admissions) were recognized with the 2010 Pinnacle Award, the Health Care Association of New York State’s highest award for quality and patient safety.
Telehealth Monitoring – the new remote monitoring system used by CHS Home Care has reduced congestive heart failure readmissions by more than 50 percent, while providing a greater sense of comfort and confidence to our patients.
State-of-the-Art Electronic Medical Records (EMR) – ready to be implemented across the entire Island-wide CHS system, the new $140 million EMR system will provide immediate access to each patient’s complete and up-to-date medical history, screening records, test results and medications, right at the point of care—wherever the patient is in the CHS system. It will mean faster, safer medical response, more accurate diagnoses, improved service and a higher level of care for all of our patients.