CHS Pinnacle Award for Quality & Patient Safety
St. Joseph Hospital earned finalist honors in the acute care category for Improving Emergency Department Throughput and Patient Experience. Our Lady of Consolation Nursing & Rehabilitative Care Center was awarded finalist honors for its Music and Memory Program in the continuing care category.
CHS leadership invited clinical teams at its six hospitals and within its continuing care division to submit descriptions of projects that have advanced quality patient care. A committee comprising representatives from across CHS evaluated all of the projects and selected the honorees. This new program was launched as part of CHS’s Performance Improvement Plan to highlight the many quality efforts at CHS facilities. It also reflects CHS’s “No Harm Campaign” and coincides with its High Reliability journey, in partnership with and support from The Joint Commission, the nation’s leading standard-setting body in health care.
“This award is modeled after the Healthcare Association of New York State’s Pinnacle Award for Quality & Patient Safety and is CHS’s way of honoring those playing a leading role in promoting improvements in health care delivery,” explained CHS’s Executive Vice President and System Chief Medical Officer Patrick M. O’Shaughnessy, DO, who congratulated the honorees, along with CHS’s President and Chief Executive Officer Alan D. Guerci, MD, who presented the awards. Mark R. Chassin, MD, FACP, MPP, MPH, president and chief executive officer of The Joint Commission, in a special videotaped address offered his congratulations to the winners.
The guest speaker was Story Musgrave, MD, PhD, NASA astronaut, neurosurgeon, producer/director of multimedia, landscape architect, innovator with Applied Minds, Inc., and a professor of design at Art Center College of Design in Pasadena. Musgrave gave a stimulating presentation on the topics of design-driven innovation, project management, operations, human performance, reliability, quality and safety.
The event was made possible, in part, through the support of Berkshire Hathaway Specialty Insurance, MedPro RRG/Princeton Insurance Company, Phalanx Healthcare Solutions, LLC, Wells Fargo Insurance Services, and Western Litigation.
Photos, from top: Mercy Medical Center received the Catholic Health Services Pinnacle Award for Quality & Patient Safety in the acute care category, and Catholic Home Care’s REACT program won the Pinnacle Award in the continuing care category.