Patient Safety

CHS strives to provide patients with excellence in care. Read more below about our Just Culture, GNOSIS, and Zero Harm initiatives that aim to offer high-quality health care in a safe environment.

Striking the Right Balance

Just Culture

Just Culture is defined as a culture in which front-line staff and others are not punished for actions, errors or decisions taken by them consistent with their experience and training. However, gross negligence, willful violations and destructive acts are not tolerated.

Just Culture is an important part of CHS's High Reliability Journey, which balances the need for an open and honest reporting setting and leads to a quality learning environment. To accomplish this, CHS focuses on system design and management of the behavioral choices of all employees as opposed to errors and outcomes.

Our staff is committed to making safety a necessity for safe patient care by following our Daily Patient Safety Principles to identify and fix safety causes of care by learning from these events.

GNOSIS

Group of doctors and nursesAs part of our commitment to High Reliability, and assisting our providers in maintaining the highest levels of clinical proficiency in their respective fields, we are requiring our emergency department and obstetrical providers to participate in the GNOSIS program.

GNOSIS is a patient safety and risk management strategic program designed to advance clinical competency in knowledge and judgment in high risk practice areas, including communication, abdominal pain, and chest pain obstetrical safety. This program supports the ability of the care teams to provide safe and effective care.

Through an ability assessment, GNOSIS will: 

  • Identify opportunities for improvements in both clinical knowledge and application of judgment

Courseware includes the following modules:

I.    Effective communication in the ED
II.   High risk chest pain in the ED
III.  Diagnosis of acute abdominal pain in the ED
IV.   Emergency Severity Index (ESI) triage
V.     Fetal assessment and monitoring
VI.   Shoulder abnormality
VII.  Obstetric hemorrhage
VIII. Hypertensive disorders in pregnancy

Zero Harm Campaign

With a strong focus on clinical excellence and safety, CHS's Zero Harm Campaign continues to drive improved patient care. Patrick M. O’Shaughnessy, DO, CHS executive vice president and chief clinical officer, presents the Certified Zero Harm Award to care teams from across the system who have achieved and sustained flawless performance.

“This recognition underscores the powerful message of Zero Harm,” said Dr. O’Shaughnessy. “We are determined to consistently deliver the highest quality results and best outcomes for our patients.”

ZERO HARM AWARDS RECOGNIZE EXCEPTIONAL CARE

The following entities earned awards for 12 consecutive months of successfully attaining zero incidence of harm for designated measures:

Good Samaritan Hospital Medical Center

  • Surgical Site Infection - CABG Sternal

Mercy Medical Center

  • Central Line-Associated Bloodstream Infections (CLABSI)-Critical Care Unit
  • Catheter-Associated Urinary Tract Infection-Step Down Unit
  • AHRQ Patient Safety Indicator 11-Post-Operative Respiratory Failure
  • AHRQ Patient Safety Indicator 13-Post-Operative Sepsis
  • Surgical Site Infection-Abdominal Hysterectomy

St. Catherine of Siena Medical Center

  • Central Line-Associated Bloodstream Infections (CLABSI)-Critical Care Unit
  • AHRQ Patient Safety Indicator 11-Post-Operative Respiratory Failure
  • Surgical Site Infection-Abdominal Hysterectomy Episodes
  • Restraints-Medical/Surgical Unit

St. Charles Hospital

  • Central Line-Associated Bloodstream Infections (CLABSI)- Critical Care Unit
  • Central Line-Associated Bloodstream Infections (CLABSI)-Medical/Surgical Unit
  • Central Line-Associated Bloodstream Infections (CLABSI)-Rehab Unit
  • Catheter-Associated Urinary Tract Infection-Medical/Surgical Unit
  • Methicillin-Resistant Staphylococcus Aureus (MRSA)
  • AHRQ Patient Safety Indicator 11-Post-Operative Respiratory Failure
  • Surgical Site Infection-Abdominal Hysterectomy

St. Francis Hospital

  • Catheter-Associated Urinary Tract Infection (CAUTI)-Step Down Unit
  • Surgical Site Infection-Abdominal Hysterectomy
  • Restraints-Medical/Surgical Unit

St. Joseph Hospital

  • Central Line-Associated Bloodstream Infections (CLABSI)-Critical Care Unit
  • Catheter-Associated Urinary Tract Infection (CAUTI)-Step Down Unit
  • Catheter-Associated Urinary Tract Infection (CAUTI)-Critical Care Unit
  • AHRQ Patient Safety Indicator 13-Post-Operative Sepsis
  • Surgical Site Infection-Hip
  • Surgical Site Infection-Abdominal Hysterectomy

Catholic Home Care

  • Central Line-Associated Bloodstream Infections (CLABSI)

Good Samaritan Nursing Home

  • Clostridium Difficile (C.Diff)
  • Central Line-Associated Bloodstream Infections (CLABSI)
  • Hypnotic Medication Usage

Our Lady of Consolation Nursing & Rehabilitative Care Center

  • Clostridium Difficile (C.Diff)
  • Central Line-Associated Bloodstream Infections (CLABSI)

St. Catherine of Siena Nursing & Rehabilitation Care Center

  • Central Line-Associated Bloodstream Infections (CLABSI)

St. Charles Hospital Zero Harm winners
Winners of the Certified Zero Harm Award at St. Charles Hospital

St. Joseph Hospital Zero Harm winners
Winners of the Certified Zero Harm Award at St. Joseph Hospital

Floating CTA Show: 
No
Floating CTA Button Phone Mode: 
Share