Visitor Policy

For patients

  • Limited to two visitors at the bedside between 12:00 pm – 8:00 pm.

For visitors

  • 12–17 years old must be accompanied by an adult to be permitted  to visit.
  • Must supply their contact information.
  • Receive a pass (sticker) which must remain visible during their visit. 
  • Will be advised to perform meticulous hand hygiene.
  • Must remain in the patient’s room throughout the visit unless otherwise instructed by staff. 
  • Upon exiting the building, please return visitor pass to the  Security Officer. 

Labor & Delivery

  • Grandparents and siblings only - 2:00 pm - 4:00 pm 
  • Open Visitation: 7:30 pm - 8:30 pm (No children under the age of 18)

Main Phone Numbers

Main Number: 631-474-6000

Patient Relations and Satisfaction: 631-474-6435

Patient Accounts Customer Service (Hospital Bills): 888-681-1752

Admitting: 631-474-6285

Ambulatory Surgery Unit: 631-474-6441

St. Charles Hospital Foundation: 631-474-6465

Volunteer: 631-474-6365

Pastoral Care: 631-474-6411