Catholic Health (“Catholic Health,” “We,” or “Our”) respects your privacy and is committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the website chsli.org as well as all other websites owned, operated, licensed or controlled by Catholic Health (collectively, our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy does not apply to information collected by us offline or on any other online services, including apps and websites not maintained or controlled by us, including sites or online services you may access through links or embedded features on the Website. Other online services may have their own privacy policies, which we encourage you to read before providing information on or through them.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Website, including:
- Information That You Provide Voluntarily. In using certain functionality of the Website, Catholic Health may require your personally identifiable information to process your request or transaction. This may include your name, address, telephone numbers, e-mail address and in some instances, your health or financial information.
- Usage Information That Is Automatically Collected. When you access the Website, Catholic Health may collect certain generalized information without your actively providing such information. This information may include, for example, your browser type, your operating system, and your IP address. This information may be collected using various technologies including cookies, as further explained below.
Information You Provide to Us
The information we collect on or through our Website may include:
- Information that you provide by inputting information in fields or forms on our Website. This includes information provided at the time of registering to use our Website, searching for a provider, scheduling an appointment, or requesting further services.
- Details of activities you carry out through our Website and of the scheduling of your appointment. You may be required to provide personally identifiable information to conduct certain activities through our Website.
- Records and copies of your correspondence (including email addresses), if you contact us.
- Your search queries on the Website.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
- Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
- Information about your computer and internet connection, including your IP address, operating system and browser type.
We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
The information we collect automatically may include personal information, and we may maintain such information or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service.
Cookies and Similar Technologies
- Strictly necessary cookies. These cookies are strictly necessary in order for you to use the Website, load and view content, and access your account.
- Functionality cookies. These cookies help us remember you and personalize features and content for you on the Website.
- Preference cookies. These cookies allow us to capture and store your information privacy related preferences (e.g., your opt-in and opt-out), account settings, and certain login information.
- Advertising cookies. These cookies will display advertising on the Website and on third-party websites and services. Some of these advertisements may be interest-based, meaning that they are tailored to your interests or behaviors on the Website or on other websites.
Web browsers allow some control of most cookies through the browser settings. Some web browsers provide settings that allow you to reject cookies or to alert you when a cookie is placed on your computer or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although you are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some or all features available through the Website.
We do not control these third parties’ tracking technologies or how such third parties use your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Do Not Track Signals
Some web browsers include a “Do Not Track” feature that signals to websites that a user does not want to have their internet activity tracked. While we are committed to respecting your privacy choices, these features are not uniform. For that reason, like many websites and online services, we do not currently recognize or respond to these Do Not Track signals.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, for the following purposes:
- Communicating with you. We use your information to respond to your communications, send you information on our products and services, and contact you regarding upcoming appointments, billing, and professional opportunities.
- Improving our products and services. We use your information to understand how our Website is used, to improve the quality of the Website and the user experience, and to develop and improve our products and services.
- Consider you for employment. If you apply for a job with us, we use your information to evaluate your candidacy for the position you applied for or other positions.
- Complying with legal obligations. We use your information to comply with legal requirements, including requests from law enforcement and court orders. We may also use your information to exercise and defend our legal rights.
- Security and fraud protection. We use your information to maintain the security of the Website and to prevent fraudulent, malicious, or illegal activity.
Disclosure of Your Information
- Service providers. We may share this information with companies that provide services to us, such as technology and software providers.
- Corporate transactions. We may share or transfer your information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Catholic Health's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Catholic Health about our Website users is among the assets transferred.
- Related Parties. We may share your information with our subsidiaries and affiliates for the purposes of providing services to you or considering you for employment.
- As required or permitted by law. If we believe it is appropriate or necessary, we may share your information to (i) comply with any applicable statute, regulation or other law, order, or legal process, (ii) protect our rights, property or safety, and those or our patients, business partners or others, (iii) enforce policies and procedures, (iv) pursue damages or other remedies, and/or (v) respond to an emergency.
- With your consent. We may otherwise disclose your information if we have your consent.
We may also share de-identified or aggregate information in our discretion.
Our Website is not intended for individuals under the age of 13 years of age. In accordance with the Children's Online Privacy Protection Act of 1998 (COPPA), Catholic Health does not knowingly request personally identifiable information from anyone under the age of 13 through the Website without parental consent. If we become aware that a child under age 13 has provided us with personally identifiable information without parental consent, we will take steps to remove it.
Catholic Health has implemented commercially reasonable physical, technical and administrative procedures to safeguard and secure all information we collect, process or store against loss, misuse, or alteration of the information under our control.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Last modified: January 25, 2023