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Welcome to Catholic Health
At Catholic Health hospitals and continuing care facilities across Long Island we strive to provide helpful information and make visits to our locations easy and safe for both patients and their visitors or caregivers.
Helping You on Your Health Care Journey
Explore our Welcome Kit to discover how we make it convenient for you to find Catholic Health locations near you and to view our services. We also provide:
- Helpful information for visiting our facilities
- What to expect before and during your appointment
- Insurance plan terminology
- Billing and pricing information
- How to manage your care and stay connected with your physician
Call to Find Care Near You
Contact us Monday to Friday, from 8:00 a.m.-6:00 p.m., to schedule an appointment with a doctor at locations across Long Island.
The Patient Navigation Hub is staffed with a team of specialized patient navigation coordinators to manage your referral, ensure you are scheduled with the right provider, and schedule a timely appointment.
The Patient Navigation Hub assists provider offices by managing care coordination between our primary care providers, specialist providers and our hospitals. It provides you:
• A dedicated patient navigation coordinator
• Assistance in finding nearby doctors and specialists who can best care for your needs
• One-stop coordination of all your appointments and medical needs—in-person or telehealth visit with Catholic Health Video Visits
• Scheduled appointment reminders and reminders for annual screenings
• Catholic Health MyChart online access to your medical records and test results
• Two-business day turnaround for routine referrals and same-day turnaround for urgent referrals
Hospital Patient & Visitors Information
Paying for Your Care
Our helpful links below will give you more information about paying for your care, including convenient online bill pay, accepted insurances and financial assistance. You can also learn more about obtaining your medical records.
View paying for your care resourcesNon-Discrimination Policy & Language Services
Catholic Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Catholic Health does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Catholic Health provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact the AVP, Enterprise Risk Management. In the absence of the Language Coordinator, you may also contact the Nursing Supervisor for assistance. If you believe that Catholic Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
AVP, Enterprise Risk Management Catholic Health
992 North Village Avenue
Rockville Centre, NY 11570
516-705-3850
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Director of the Patient Experience Department is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building Washington, D.C. 20201
800-368-1019, 800-537-7697 (TDD)
Health Information Exchange
Information about you comes from places that have provided you with medical care or health insurance (“Information Sources”). These may include hospitals, physicians, pharmacies, clinical laboratories, health insurers, the Medicaid program, and other e-health organizations that exchange health information electronically. A complete list of current Health Information Exchange (HIE) Information Sources is available from Catholic Health or your HIE Participant health care provider, as applicable.
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